Terms & Conditions

1. Agreement & Acceptance of Commercial Terms

These Terms & Conditions constitute a legally binding agreement between the purchasing entity ("Buyer", "Hospital", or "Distributor") and Goel Allied Industries ("Manufacturer", "Seller"). By placing a purchase order, accepting a proforma invoice, or initiating production under the AI-DISPO® brand or authorized OEM private label, the Buyer fully accepts these terms without modification.

2. Regulatory Standards & Manufacturing Compliance

All AI-DISPO® medical devices are manufactured under strict compliance with statutory international medical device quality systems:

• Sterilization Protocol: 100% In-house industrial Ethylene Oxide (ETO) sterilization cycles validated under ISO 11135 guidelines with a certified sterility assurance level (SAL) of 10⁻⁶.
• Syringe Specifications: Conforming to ISO 7886-1 (Sterile Hypodermic Syringes) and ISO 594 / ISO 80369-7 (Luer Taper & Lock fittings).
• Needle & Hub Geometry: Precision 304 surgical grade stainless steel cannulas with tri-bevel ground points and ISO 6009 universal color-coded hubs.
• Quality Audits: Certified under WHO-GMP, CDSCO Form MD-9 / MD-5 Manufacturing Licenses, ISO 9001:2015, and European CE conformity.

3. Order Placement, Minimum Order Quantities (MOQ) & OEM Labeling

Standard export MOQs are set at 10,000 units per SKU for stock items. For custom OEM private branding (customized multi-lingual packaging in English, Spanish, French, or Arabic with client logo and barcodes), specific batch MOQs apply as stipulated in the formal quotation. All orders are confirmed upon execution of a proforma invoice and receipt of the agreed commercial advance or irrevocable Letter of Credit (L/C).

4. Sterile Packaging & Shelf-Life Warranty

AI-DISPO® products are supplied in either Individual Medical Paper/Film Blister Packs or Tear-Strip Polyethylene Ribbon Packs. When stored in a cool, dry environment away from direct sunlight at temperatures between 5°C and 40°C, the sterility and integrity of unopened, undamaged packs are warranted for a period of 5 years (60 months) from the date of manufacture.

5. Export Logistics, Incoterms & Batch Documentation

Shipments are executed under standard Incoterms (FOB, CIF, CFR, or EXW) via sea freight containers (20ft / 40ft HQ) or expedited air cargo. Every commercial dispatch is accompanied by an official Certificate of Analysis (COA), Sterilization Batch Release Certificate, and detailed packing list with full lot traceability.

6. Clinical Single-Use Safety Disclaimer

AI-DISPO® syringes, needles, and IV infusion sets are strictly single-use disposable medical devices. They must be disposed of immediately following clinical use in accordance with bio-medical waste management guidelines. Under no circumstances should any device be washed, re-sterilized, or reused. The Manufacturer disclaims all liability resulting from device re-use, altered storage conditions, or off-label clinical application.

Governing Law & Commercial Inquiries

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent courts in Uttar Pradesh, India.