Privacy Policy

1. Scope & Commitment to Confidentiality

This Privacy Policy governs all websites, digital catalogues, quotation engines, and customer inquiry portals operated by Goel Allied Industries ("we", "us", or "our"), manufacturing AI-DISPO® sterile single-use medical devices. By browsing our website, requesting product samples, or submitting institutional RFQs (Requests for Quotation), you acknowledge and consent to the data collection and processing practices described herein.

2. Information We Collect

We collect information solely to provide clinical evaluations, process export orders, verify hospital credentials, and fulfill sample dispatches:

• Institutional & Business Information: Hospital name, distributor company name, trade license numbers, tax identifiers (GST/VAT), and business registration certificates.
• Contact Details: Representative name, official designation, departmental email address, telephone/mobile number, and clinical shipping address for sample deliveries.
• Product Requirements & Inquiries: Selected product SKUs, syringe capacities (1mL–50mL), needle gauges, packaging preferences (Blister vs. Ribbon), and estimated monthly procurement volumes.
• Technical & Analytical Logs: IP address, browser type, operating system, referring URLs, and device telemetry to ensure website security and optimal performance.

3. How We Use Your Information

• To generate official proforma invoices, commercial quotations, and customized OEM private-label proposals.
• To arrange verified dispatch of complimentary clinical evaluation kits and sterile syringe samples.
• To ensure regulatory traceability compliance in accordance with CDSCO, ISO 13485 / ISO 9001:2015, and WHO-GMP audit protocols.
• To communicate crucial quality notifications, sterilization certificates (ETO batch reports), or technical specification updates.

4. Data Security & Storage Architecture

We employ industry-standard 256-bit SSL/TLS encryption for all digital transmissions. Commercial records and clinical batch correspondence are housed within firewalled, access-controlled enterprise servers. Physical and digital records relating to medical device manufacturing lots are retained in strict compliance with statutory medical device regulatory retention periods.

5. Disclosure to Authorized Third Parties

We do not sell, rent, or trade your personal or institutional information. Data is shared only with verified logistics partners (for freight clearance and sample delivery), designated customs clearance brokers, and accredited regulatory authorities when required under mandatory statutory audits or medical vigilance directives.

6. Cookies & Browser Tracking

Our website uses strictly necessary and performance cookies to remember your product configurator selections (e.g., capacity, needle gauge, and packaging type) and facilitate seamless catalogue downloads. You may disable cookies in your web browser settings at any time without impacting basic page access.

Data Protection Officer & Compliance Inquiries

If you have questions regarding this Privacy Policy, wish to request data verification, or have regulatory inquiries, please contact our Compliance Division: